Privacy Policy

File Right Assistant is operated by File Right Form Handling Document Facilitation Services (DTI Registered, Philippines). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following information:

- Full name, email address, mobile number, and account credentials

- Tax-related details and supporting files you voluntarily submit

- Transaction records, service package details, and payment status

- Technical information needed for platform security and operations

How We Use Your Information

We use your information to:

- Provide tax assistance services and related client support

- Process orders, payments, and service delivery workflows

- Communicate service updates, account notices, and required follow-ups

- Improve platform quality, reliability, and compliance controls

Annual Tax Reminder Emails

We may use your contact details, including your email address, to send yearly reminders related to tax filing deadlines and relevant service updates for the next filing season.

You may opt out of non-essential reminder emails at any time by following the unsubscribe instructions in the email or by contacting our support team.

Data Sharing

We do not sell your personal data. We only share information when needed to operate our services (for example, payment processing or hosting providers), when required by law, or when you give consent.

Data Protection and Retention

We apply reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or loss.

We retain personal data only for as long as needed for service delivery, legal obligations, dispute resolution, and legitimate business purposes.

Your Rights

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information, and you may raise concerns regarding data processing practices.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates become effective once posted on this page.

Contact

For privacy-related concerns or requests, please contact our support team through the contact details provided on our website.